Ordering Online
Click 'add to cart' below the item that you would like to purchase.
If you would like more details about an item, click on its image.
When you are finished adding items to your cart, view your cart by clicking on the shopping cart icon and begin the checkout process.
You can pay by PayPal or by credit card securely.
If you have any problems or questions, please email shop -at- blackdrop -dot- ca.
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Packaging
Each piece comes packaged in a clear resealable cello bag with a Black Drop tag inside for protection. Your order will ship in a padded package.
To reduce waste, we reuse packaging that is in good condition whenever possible
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Shipping
Black Drop pieces are made by hand so please allow up to 2 weeks (usually much less) for your order to be shipped. If we have your order in stock, it will ship within a few days.
Your order will arrive by regular mail Up to 5-7 business days for shipping within Canada and 7-10 business days for shipments outside of Canada. **Free shipping within Canada!**
If you require expedited shipping, please contact shop -at- blackdrop -dot- ca for a quote.
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Customer Service
We are always happy to exchange any new-condition piece for another that you prefer.
If you have a retail location and would like to carry Black Drop, please email shop -at- blackdrop -dot- ca for information and to find out how to order.
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Care Instructions
Being dropped or knocked could cause your piece damage. Also, it is best to store your Black Drops hanging up instead of in a jewellery box to avoid scratches and marks.
Wearing a piece constantly and/or exposing your piece to excess moisture or lotions/products could significantly shorten its life. For pieces that have holes drilled through for the rings to hold the chain, showering etc could cause water to seep in and damage the photo inside.
To clean, wipe with a slightly damp cloth. Metal portions can be polished/rubbed clean by hand. Be careful to avoid exposing the resin portion to any polishing compounds because this will destroy the smooth finish.
The sterling silver chains are e-coated to prevent tarnishing and can also help if someone has a metal sensitivity. Because of this coating, they cannot be chemically cleaned, but they can be polished by hand just by rubbing with a cloth.
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Wholesale Inquiries
If you have a retail location and would like to carry Black Drop, please email shop -at- blackdrop -dot- ca for information and to find out how to order. If you have already contacted us and have the wholesale page login instructions, you can click on the wholesale link here or at the top of the page to access an online order form and all the info you'll need to carry the Black Drop line at your retail location.